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Cassy Elsner - Senior Talent Acquisition Manager

"Das coolste an meinem Job ist die Möglichkeit mit fast allen Abteilungen zusammenarbeiten zu können. Meine Aufgaben sind abwechslungsreich, spannend und bieten mir regelmäßig die Chance mich über neue Themen weiter zu entwickeln.“    -Torsten M.

"Wegen meiner netten Kollegen arbeite ich gerne bei expondo" -Theresa F.

"expondo expandiert - es kommt immer was Neues dazu. Es bleibt spannend aber nicht explosiv. Top Work-Life-Balance!" -Saija K.

"Warum arbeite ich gern bei expondo? Weil die Chemie einfach gestimmt hat - von Anfang an. Abwechslungsreiche Tätigkeiten und interessantes Aufgabengebiet hat man vielerorts (selbstverständlich auch bei uns), die expondo-Familie ist aber einfach einzigartig!“ -Elena R.

"Was mir an expondo besonders gut gefällt, ist, dass es ein sehr junges, dynamisches und internationales Team ist, bei dem ich mich von Anfang an sehr wohl gefühlt habe." -Anne W.

"Ich bin der Auffassung, dass expondo ein hervorragendes Unternehmen ist. Ich bewundere expondos ethische Grundhaltung sowohl gegenüber den Kunden als auch gegenüber den Beschäftigten. In einem Unternehmen, das solchen Grundsätzen folgt, bin ich gerne tätig." -Klemen Z.

"Bei Expondo arbeite ich mit professionellen, jungen Mitarbeitern in einem sensationellen Büro zusammen. Die Harmonie zwischen Kollegen, eine flache Hierarchie und die spannende Team-Arbeit machen Expondo zu einem ausgezeichneten Arbeitsplatz." -Michele S.

"Seit über 9 Jahren begleite ich expondo und es ist unfassbar grandios, diesen gigantischen Fortschritt mit anzusehen. Dank unseres Engagements konnte ich gemeinsam mit Teamkollegen bereits viele Erfolge feiern." -Kirill S.

 

OFFENE STELLEN

General Management

Chief Commercial Officer (m/f/d)

Berlin

Köpenicker Str. 54 B 10179 DE
2020-02-13


As our CCO you are a functional center of excellence and you build our successful e-Commerce strategies. In this position you are responsible for our associates of the departments Online Marketing, Marketplaces, Content & Webmasters located in Berlin and Poland.

You are responsible for all activities related to conception, implementation and execution of sales strategy. You will directly report to our founders and you will get the full support to reach expondo’s ambitious targets.

You will also be part of our global journey to conquer new markets in the USA, Australia and Brasil.

  • Leading, motivating and coaching a Sales team of over 50 professionals based in Berlin, Zielona Góra and Warsaw 
  • Expansion of our employee structure and further development of the team
  • Pushing the online shop and our marketplaces as well as to be more present on more websites across the EU
  • Launching our own brandshops for 12 of our brands in 20 different languages
  • Continuous and operative development of the online shops in design, navigation and usability together with our IT experts
  • Optimization of our AdWords cost ratio (to 10%), current processes and cooperation with external service providers across EU 


  • Finished Business studies, ideally with a focus on Marketing
  • Minimum 5 years in a similar position in an e-commerce environment with more than €50+ million turnover
  • Ability to lead, develop and motivate a large team
  • Sales and budget responsibility in the past
  • Experience in planning, budgeting and monitoring KPIs
  • Expertise in the optimization of existing business processes and the introduction of appropriate technologies
  • Fluent level of English
  • Willingness to travel (20%)


  • FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
  • DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
  • EDUCATION. You can freely use our internal language courses for German and English and, in addition, we offer you opportunities for professional and personal development through regular training courses.
  • WORKING TIMES. With us you have flexible working hours and work-free weekends.
  • CONDITIONS. You can expect 28 days of vacation, a fair salary and a performance-related bonus system.
  • FLAIR. Bright office space with high technology standards in the heart of Mitte.
  • FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
  • HEALTH. You can look forward to excellent conditions for a quite good work-life balance. You can keep fit in our fitness room and we also offer you a sponsored sports health programme. Fresh fruit and vegetables as well as free drinks are also available.


expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

  • As our CCO you are a functional center of excellence and you build our successful e-Commerce strategies. In this position you are responsible for our associates of the departments Online Marketing, Marketplaces, Content & Webmasters located in Berlin and Poland.

    You are responsible for all activities related to conception, implementation and execution of sales strategy. You will directly report to our founders and you will get the full support to reach expondo’s ambitious targets.

    You will also be part of our global journey to conquer new markets in the USA, Australia and Brasil.

    • Leading, motivating and coaching a Sales team of over 50 professionals based in Berlin, Zielona Góra and Warsaw 
    • Expansion of our employee structure and further development of the team
    • Pushing the online shop and our marketplaces as well as to be more present on more websites across the EU
    • Launching our own brandshops for 12 of our brands in 20 different languages
    • Continuous and operative development of the online shops in design, navigation and usability together with our IT experts
    • Optimization of our AdWords cost ratio (to 10%), current processes and cooperation with external service providers across EU 
FULL_TIME General Management

Product Management

Head of Product Development (m/f/d)

Berlin

Köpenicker Str. 54 B 10179 DE
2020-02-07


As our Head of Product Development (m/f/d) you are leading a team of 15 qualified and experienced Product Managers, Catalogue Analysts, members of the product card team in Germany and Poland. Besides, your main tasks are as follows:

  • You are the spearheading for investigation and analyses of potential new B2B products
  • You detect and develop together with your team up to 1.000 new B2B-niche products every year
  • You take care of all new product projects and you provide guidelines to your team members
  • You cooperate closely with the Category Management in order to align and execute product strategies
  • You are responsible to improve processes and efficiency constantly


  • Ideally you have a master’s degree in Business Administration, Engineering or an equivalent in working experience and you have worked minimum for 10 years in product development
  • With passion, a strong leadership skills and a very good understanding how to set up priorities you will achieve the desired results
  • You love to develop your team to the best professionals and being accountable for their success
  • To manage together with your team a lot of new products projects at the same time, you will need excellent multi-tasking ability and the ability to work under pressure
  • You are a highly analytical thinking person and you should be proficient in project management software and analytical tools
  • You are strong in communications and negotiations besides you are an expert to improve existing process and make them more effecient
  • Excellent knowledge of English is required and Polish OR German
  • You accept to travel regularly between Germany and Poland


  • FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
  • DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
  • EDUCATION. You can freely use our internal language courses for German and English and, in addition, we offer you opportunities for professional and personal development through regular training courses.
  • WORKING TIMES. With us you have flexible working hours and work-free weekends.
  • CONDITIONS. You can expect 28 days of vacation, a fair salary and a performance-related bonus system.
  • FLAIR. Bright office space with high technology standards in the heart of Mitte.
  • FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
  • HEALTH. You can look forward to excellent conditions for a quite good work-life balance. You can keep fit in our fitness room and we also offer you a sponsored sports health programme. Fresh fruit and vegetables as well as free drinks are also available.


expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

  • As our Head of Product Development (m/f/d) you are leading a team of 15 qualified and experienced Product Managers, Catalogue Analysts, members of the product card team in Germany and Poland. Besides, your main tasks are as follows:

    • You are the spearheading for investigation and analyses of potential new B2B products
    • You detect and develop together with your team up to 1.000 new B2B-niche products every year
    • You take care of all new product projects and you provide guidelines to your team members
    • You cooperate closely with the Category Management in order to align and execute product strategies
    • You are responsible to improve processes and efficiency constantly
FULL_TIME Product Management

Logistics

Logistics Manager (m/f/d)

Berlin

Köpenicker Str. 54 B 10179 DE
2020-02-20





  • Coordinate transportation service providers and internal customers for all shipments to our warehouses and end-customers
  • Manage business relationships and negotiate with small parcel as well as freight carriers
  • Design and optimisation of our European transportation network
  • Implement new tools, features and services to improve processes and to increase customer satisfaction
  • Optimise customer-facing lead times and shipping costs along our supply-chain
  • Monitor and control continuously logistics KPIs, in-time delivery, transit times, delivery exceptions, etc.
  • Support of day-to-day business from warehouse inbound, outbound, customs, deliveries and returns


  • 3+ years of management experience in logistics
  • Excellent written and verbal communication skills in English 
  • Experience in managing and negotiating with business partners
  • Process improvement and workflow analysis experience
  • Demonstrated problem solving and analytical skills
  • Proficient user of Microsoft Excel and Word
  • Excellent interpersonal, organisational, and decision-making skills
  • Ability to roll-up the sleeves and get things done
  • Ability to work with people in fast paced environment as well as the ability to work independently


  • Awarded as best employer in offering great working environment confirmed by independent parties: Glassdoor, Indeed and Kununu
  • Be part of Europe’s leading B2B modern, dynamically developing, profitable, global company with offices in Berlin, Warsaw, Zielona Góra and competence centers in 3 locations across China
  • Become a valued member of global and ambitious team: more than 300 employees, 19 different nationalities and a market presence of 28 countries to set expondo to the very next level
  • Fruitful cooperation with a young, multinational team of professionals sharing our ‘Get it done’ mindset and always open to new initiatives
  • Opportunity to take global responsibility from day 1 in a secure position
  • Possibility to implement, develop our ambitious eCommerce strategy with room and funds to test new ideas
  • 21st century environment with high technical standards and bright and spacious offices
  • Various growth prospect and flexible working hours with work-free weekends
  • Free language courses in German and English
  • Holmes Place Gym membership subsidy
  • Attractive discounts for all company branded products
  • Excellent workplace conditions i.e. daily fresh fruits, snacks, high variety of cold & hot beverages


expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

    • Coordinate transportation service providers and internal customers for all shipments to our warehouses and end-customers
    • Manage business relationships and negotiate with small parcel as well as freight carriers
    • Design and optimisation of our European transportation network
    • Implement new tools, features and services to improve processes and to increase customer satisfaction
    • Optimise customer-facing lead times and shipping costs along our supply-chain
    • Monitor and control continuously logistics KPIs, in-time delivery, transit times, delivery exceptions, etc.
    • Support of day-to-day business from warehouse inbound, outbound, customs, deliveries and returns
FULL_TIME Logistics

Digital Product & Innovation

Head of Consumer Product​ (m/f/d)

Berlin

Köpenicker Str. 54 B 10179 DE
2020-02-19


As our Head of Consumer Product (m/f/d) you lead and define the digital product vision and strategy across web and mobile for our Online Shop. On top you will be accountable to launch our new digital product “Experts World”, which we want to spin up on a greenfield. You define and execute on the vision that transforms the experience from transactional to a platform that the user engages with daily, both online and offline. You help to develop expondo’s community to drive strategies across customer engagement and customer experience. In addition your job includes:

  • Manage the product roadmap to deliver outstanding customer experiences
  • Align the product, design, and engineering teams to improve cross-functional collaboration and communication
  • Align senior stakeholders across Marketing, Commercial, Content, Logistics, Customer Service, Customer Experience, Finance on quarterly roadmaps and ensure focused execution
  • Drive innovation to amplify the personalization of product experience for all customers
  • Develop and retain a world class Product and Design team
  • Work closely with the overall technology organization and communicate effectively with leadership throughout the company
  • Be an assertive voice and active participant in strategic discussions about company strategy and roadmap


  • Completed studies and a minimum of 8+ years of relevant professional experience
  • Experience in a high-growth startup, or at least in a hyper-growth, fast-paced environment and experience in eCommerce would be a plus
  • Track record of success in managing a consumer product organization and managing large-scale, aggressive and dynamic technical projects competing with resources and priorities
  • Highly analytical and data-driven as well as the ability to leverage quantitative and qualitative data to draw insights
  • Creative thinker who comes up with innovative and effective ways to ensure all goals are met
  • A leader with a creative “Hands-On” mentality and a role model for the organization
  • Eager to roll up your sleeves and dig into any problem in a fast-paced environment
  • Wide and relevant network in the tech industry


  • FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
  • DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
  • EDUCATION. You can freely use our internal language courses for German and English and, in addition, we offer you opportunities for professional and personal development through regular training courses.
  • WORKING TIMES. With us you have flexible working hours and work-free weekends.
  • CONDITIONS. You can expect 28 days of vacation, a fair salary and a performance-related bonus system.
  • FLAIR. Bright office space with high technology standards in the heart of Mitte.
  • FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
  • HEALTH. You can look forward to excellent conditions for a quite good work-life balance. You can keep fit in our fitness room and we also offer you a sponsored sports health programme. Fresh fruit and vegetables as well as free drinks are also available.


expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

  • As our Head of Consumer Product (m/f/d) you lead and define the digital product vision and strategy across web and mobile for our Online Shop. On top you will be accountable to launch our new digital product “Experts World”, which we want to spin up on a greenfield. You define and execute on the vision that transforms the experience from transactional to a platform that the user engages with daily, both online and offline. You help to develop expondo’s community to drive strategies across customer engagement and customer experience. In addition your job includes:

    • Manage the product roadmap to deliver outstanding customer experiences
    • Align the product, design, and engineering teams to improve cross-functional collaboration and communication
    • Align senior stakeholders across Marketing, Commercial, Content, Logistics, Customer Service, Customer Experience, Finance on quarterly roadmaps and ensure focused execution
    • Drive innovation to amplify the personalization of product experience for all customers
    • Develop and retain a world class Product and Design team
    • Work closely with the overall technology organization and communicate effectively with leadership throughout the company
    • Be an assertive voice and active participant in strategic discussions about company strategy and roadmap
FULL_TIME Digital Product & Innovation

Head of Consumer Product​ (m/f/d)

Warszawa

Köpenicker Str. 54 B 10179 DE
2020-02-14


As our Head of Consumer Product (m/f/d) you lead and define the digital product vision and strategy across web and mobile for eCommerce. You will be responsible for our “New Experts World Product” and you manage the product roadmap to deliver outstanding customer experiences. Furthermore you define and execute on the vision that transforms the experience from transactional to a platform that the user engages with daily, both online and offline. You help to develop expondo’s community to drive strategies across customer engagement and improve customer experience. In addition your job includes:

  • Align the product, design, and engineering teams to improve cross-functional collaboration and communication
  • Align senior stakeholders across Marketing, Commercial, Content, Logistics, Customer Service, Customer Experience, Finance on quarterly roadmaps and ensure focused execution
  • Drive innovation to amplify the personalization of product experience for all customers
  • Develop and retain a world class Product and Design team
  • Work closely with the overall technology organization and communicate effectively with leadership throughout the company
  • Be an assertive voice and active participant in strategic discussions about company strategy and roadmap


  • Completed studies and a minimum of 8+ years of relevant professional experience
  • Experience in a high-growth startup, or at least in a hyper-growth, fast-paced environment and experience in eCommerce would be a plus
  • Track record of success in managing a consumer product organization and managing large-scale, aggressive and dynamic technical projects competing with resources and priorities
  • Highly analytical and data-driven as well as the ability to leverage quantitative and qualitative data to draw insights
  • Creative thinker who comes up with innovative and effective ways to ensure all goals are met
  • A leader with a creative “Hands-On” mentality and a role model for the organization
  • Eager to roll up your sleeves and dig into any problem in a fast-paced environment
  • Wide and relevant network in the tech industry


  • FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
  • DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
  • EDUCATION. You can freely use our internal language courses for German and English and, in addition, we offer you opportunities for professional and personal development through regular training courses.
  • WORKING TIMES. With us you have flexible working hours and work-free weekends.
  • CONDITIONS. You can expect 28 days of vacation, a fair salary and a performance-related bonus system.
  • FLAIR. Bright office space with high technology standards in the heart of Mitte.
  • FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
  • HEALTH. You can look forward to excellent conditions for a quite good work-life balance. You can keep fit in our fitness room and we also offer you a sponsored sports health programme. Fresh fruit and vegetables as well as free drinks are also available.


expondo Warszawa https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

  • As our Head of Consumer Product (m/f/d) you lead and define the digital product vision and strategy across web and mobile for eCommerce. You will be responsible for our “New Experts World Product” and you manage the product roadmap to deliver outstanding customer experiences. Furthermore you define and execute on the vision that transforms the experience from transactional to a platform that the user engages with daily, both online and offline. You help to develop expondo’s community to drive strategies across customer engagement and improve customer experience. In addition your job includes:

    • Align the product, design, and engineering teams to improve cross-functional collaboration and communication
    • Align senior stakeholders across Marketing, Commercial, Content, Logistics, Customer Service, Customer Experience, Finance on quarterly roadmaps and ensure focused execution
    • Drive innovation to amplify the personalization of product experience for all customers
    • Develop and retain a world class Product and Design team
    • Work closely with the overall technology organization and communicate effectively with leadership throughout the company
    • Be an assertive voice and active participant in strategic discussions about company strategy and roadmap
FULL_TIME Digital Product & Innovation

Senior Product Manager Shop (m/f/d)

Berlin

Köpenicker Str. 54 B 10179 DE
2020-02-19


We are looking for a Senior Product Manager to transform our Shop to a world-class B2B shopping experience – providing industry experts with the opportunity to discover our product selection and gain the trust that they will buy a product that makes their business successful. In that function you will play a critical leadership role in a cross-functional team of analysts, designer, marketing, category and content managers, engineers, and other internal partners to envision, build, and deliver an exceptional B2B shopping experience. In addition:

  • You lead the full digital product development lifecycle from ideation, requirement gathering, design, feature prioritization, sprint management to adoption with internal software engineering resources or external software providers/agencies
  • You establish vision, strategy and product roadmap for our B2B shopping platform based on Shopware
  • You will own the roadmap, measure performance, keep your pulse on the customer/users, anticipate bottlenecks, make tradeoffs and take acceptable risks to maximize the benefit for our customer and business
  • You run hands-on data analysis to understand opportunity and impact of your feature delivery
  • You provide trainings and documentation to your stakeholders as needed


  • You finished your Bachelor’s degree and you have minimum 5 years of relevant experience in product management
  • You worked with technical teams to define, scope and prioritize product requirements
  • You led successful projects for large, cross-functional teams across multiple locations
  • You are an excellent communicator and have very good presentation skills
  • You have excellent analytical and quantitative skills
  • You have the ability to use hard data and metrics to back up assumptions and develop business cases
  • Your desire is to work in a fast-paced, highly ambiguous entrepreneurial culture
  • You are a teamplayer and willing to roll up one's sleeves to get the job done
  • Preferably some Shopware experience but minimum some experience on any other shop platform (e.g. Magento, Spryker)


  • FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
  • DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
  • EDUCATION. You can freely use our internal language courses for German and English and, in addition, we offer you opportunities for professional and personal development through regular training courses.
  • WORKING TIMES. With us you have flexible working hours and work-free weekends.
  • CONDITIONS. You can expect 28 days of vacation, a fair salary and a performance-related bonus system.
  • FLAIR. Bright office space with high technology standards in the heart of Mitte.
  • FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
  • HEALTH. You can look forward to excellent conditions for a quite good work-life balance. You can keep fit in our fitness room and we also offer you a sponsored sports health programme. Fresh fruit and vegetables as well as free drinks are also available.


expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

  • We are looking for a Senior Product Manager to transform our Shop to a world-class B2B shopping experience – providing industry experts with the opportunity to discover our product selection and gain the trust that they will buy a product that makes their business successful. In that function you will play a critical leadership role in a cross-functional team of analysts, designer, marketing, category and content managers, engineers, and other internal partners to envision, build, and deliver an exceptional B2B shopping experience. In addition:

    • You lead the full digital product development lifecycle from ideation, requirement gathering, design, feature prioritization, sprint management to adoption with internal software engineering resources or external software providers/agencies
    • You establish vision, strategy and product roadmap for our B2B shopping platform based on Shopware
    • You will own the roadmap, measure performance, keep your pulse on the customer/users, anticipate bottlenecks, make tradeoffs and take acceptable risks to maximize the benefit for our customer and business
    • You run hands-on data analysis to understand opportunity and impact of your feature delivery
    • You provide trainings and documentation to your stakeholders as needed

FULL_TIME Digital Product & Innovation

Senior Product Manager Shop (m/f/d)

Zielona Góra

Köpenicker Str. 54 B 10179 DE
2020-02-20


We are looking for a Senior Product Manager to transform our Shop to a world-class B2B shopping experience – providing industry experts with the opportunity to discover our product selection and gain the trust that they will buy a product that makes their business successful. In that function you will play a critical leadership role in a cross-functional team of analysts, designer, marketing, category and content managers, engineers, and other internal partners to envision, build, and deliver an exceptional B2B shopping experience. In addition:

  • You lead the full digital product development lifecycle from ideation, requirement gathering, design, feature prioritization, sprint management to adoption with internal software engineering resources or external software providers/agencies
  • You establish vision, strategy and product roadmap for our B2B shopping platform based on Shopware
  • You will own the roadmap, measure performance, keep your pulse on the customer/users, anticipate bottlenecks, make tradeoffs and take acceptable risks to maximize the benefit for our customer and business
  • You run hands-on data analysis to understand opportunity and impact of your feature delivery
  • You provide trainings and documentation to your stakeholders as needed


  • You finished your Bachelor’s degree and you have minimum 5 years of relevant experience in product management
  • You worked with technical teams to define, scope and prioritize product requirements
  • You led successful projects for large, cross-functional teams across multiple locations
  • You are an excellent communicator and have very good presentation skills
  • You have excellent analytical and quantitative skills
  • You have the ability to use hard data and metrics to back up assumptions and develop business cases
  • Your desire is to work in a fast-paced, highly ambiguous entrepreneurial culture
  • You are a teamplayer and willing to roll up one's sleeves to get the job done
  • Preferably some Shopware experience but minimum some experience on any other shop platform (e.g. Magento, Spryker)


  • FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
  • DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
  • EDUCATION. You can freely use our internal language courses for German and English and, in addition, we offer you opportunities for professional and personal development through regular training courses.
  • WORKING TIMES. With us you have flexible working hours and work-free weekends.
  • CONDITIONS. You can expect 28 days of vacation, a fair salary and a performance-related bonus system.
  • FLAIR. Bright office space with high technology standards in the heart of Mitte.
  • FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
  • HEALTH. You can look forward to excellent conditions for a quite good work-life balance. You can keep fit in our fitness room and we also offer you a sponsored sports health programme. Fresh fruit and vegetables as well as free drinks are also available.


expondo Polska sp. z o.o. sp. k. https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

  • We are looking for a Senior Product Manager to transform our Shop to a world-class B2B shopping experience – providing industry experts with the opportunity to discover our product selection and gain the trust that they will buy a product that makes their business successful. In that function you will play a critical leadership role in a cross-functional team of analysts, designer, marketing, category and content managers, engineers, and other internal partners to envision, build, and deliver an exceptional B2B shopping experience. In addition:

    • You lead the full digital product development lifecycle from ideation, requirement gathering, design, feature prioritization, sprint management to adoption with internal software engineering resources or external software providers/agencies
    • You establish vision, strategy and product roadmap for our B2B shopping platform based on Shopware
    • You will own the roadmap, measure performance, keep your pulse on the customer/users, anticipate bottlenecks, make tradeoffs and take acceptable risks to maximize the benefit for our customer and business
    • You run hands-on data analysis to understand opportunity and impact of your feature delivery
    • You provide trainings and documentation to your stakeholders as needed

FULL_TIME Digital Product & Innovation

Senior Product Manager Shop (m/f/d)

Warszawa

Köpenicker Str. 54 B 10179 DE
2020-02-20


We are looking for a Senior Product Manager to transform our Shop to a world-class B2B shopping experience – providing industry experts with the opportunity to discover our product selection and gain the trust that they will buy a product that makes their business successful. In that function you will play a critical leadership role in a cross-functional team of analysts, designer, marketing, category and content managers, engineers, and other internal partners to envision, build, and deliver an exceptional B2B shopping experience. In addition:

  • You lead the full digital product development lifecycle from ideation, requirement gathering, design, feature prioritization, sprint management to adoption with internal software engineering resources or external software providers/agencies
  • You establish vision, strategy and product roadmap for our B2B shopping platform based on Shopware
  • You will own the roadmap, measure performance, keep your pulse on the customer/users, anticipate bottlenecks, make tradeoffs and take acceptable risks to maximize the benefit for our customer and business
  • You run hands-on data analysis to understand opportunity and impact of your feature delivery
  • You provide trainings and documentation to your stakeholders as needed


  • You finished your Bachelor’s degree and you have minimum 5 years of relevant experience in product management
  • You worked with technical teams to define, scope and prioritize product requirements
  • You led successful projects for large, cross-functional teams across multiple locations
  • You are an excellent communicator and have very good presentation skills
  • You have excellent analytical and quantitative skills
  • You have the ability to use hard data and metrics to back up assumptions and develop business cases
  • Your desire is to work in a fast-paced, highly ambiguous entrepreneurial culture
  • You are a teamplayer and willing to roll up one's sleeves to get the job done
  • Preferably some Shopware experience but minimum some experience on any other shop platform (e.g. Magento, Spryker)


  • FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
  • DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
  • EDUCATION. You can freely use our internal language courses for German and English and, in addition, we offer you opportunities for professional and personal development through regular training courses.
  • WORKING TIMES. With us you have flexible working hours and work-free weekends.
  • CONDITIONS. You can expect 28 days of vacation, a fair salary and a performance-related bonus system.
  • FLAIR. Bright office space with high technology standards in the heart of Mitte.
  • FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
  • HEALTH. You can look forward to excellent conditions for a quite good work-life balance. You can keep fit in our fitness room and we also offer you a sponsored sports health programme. Fresh fruit and vegetables as well as free drinks are also available.


expondo Warszawa https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

  • We are looking for a Senior Product Manager to transform our Shop to a world-class B2B shopping experience – providing industry experts with the opportunity to discover our product selection and gain the trust that they will buy a product that makes their business successful. In that function you will play a critical leadership role in a cross-functional team of analysts, designer, marketing, category and content managers, engineers, and other internal partners to envision, build, and deliver an exceptional B2B shopping experience. In addition:

    • You lead the full digital product development lifecycle from ideation, requirement gathering, design, feature prioritization, sprint management to adoption with internal software engineering resources or external software providers/agencies
    • You establish vision, strategy and product roadmap for our B2B shopping platform based on Shopware
    • You will own the roadmap, measure performance, keep your pulse on the customer/users, anticipate bottlenecks, make tradeoffs and take acceptable risks to maximize the benefit for our customer and business
    • You run hands-on data analysis to understand opportunity and impact of your feature delivery
    • You provide trainings and documentation to your stakeholders as needed

FULL_TIME Digital Product & Innovation

Customer Care

Kundenbetreuer (m/w/d) Inbound D/A/CH

Berlin

Köpenicker Str. 54 B 10179 DE
2020-02-14


Du suchst eine spannende Herausforderung und abwechslungsreiche Aufgaben?
Dann bist Du bei uns genau richtig!

Als Kundenbetreuer (m/w/d), für den deutschsprachigen Raum, kümmerst Du Dich um alle Belange rund um Produktanfragen, Bestellungen, Rückgaben und Reklamationen. Dabei stehst Du unseren Kunden schriftlich und telefonisch mit Rat und Tat beiseite und kümmerst Dich von Anfang an qualitätsbewusst um die Abwicklung der Anliegen. Außerdem bringst Du Dich in unser Bewertungsmanagement ein und hilfst uns einen erstklassigen Kundenservice zu liefern!


  • EXPERTISE. Du bringst bereits Erfahrung aus dem Bereich Customer Care mit oder möchtest nach Deiner kaufmännischen Ausbildung in das Berufsleben starten.
  • KUNDENVERSTEHER. Du findest immer die richtigen Worte und weißt wie man unsere Kunden zu Fans macht. Deine Deutschkenntnisse sind auf muttersprachlichem Niveau und idealerweise beherrschst Du weitere Sprachen.
  • TEAMGEIST. Du bist aufgeschlossen und möchtest Dich engagiert in unser Team einbringen und ein Teil der expondo-Familie werden!
  • ENTWICKLUNG. Du magst technische Geräte und bist bereit Dich in unser breites Produktportfolio einzuarbeiten.


  • ZUKUNFT. Wir geben Dir eine langfristige Perspektive in einem modernen, sich dynamisch entwickelnden, globalen Unternehmen.
  • ENTWICKLUNG. Wir nehmen uns Zeit für eine intensive Einarbeitung und anschließend kannst Du mit Deinem Expertenwissen aktiv unsere Erfolgsstrategie mitgestalten.
  • WEITERBILDUNG. Du kannst unsere internen Sprachkurse für Deutsch und Englisch frei nutzen und darüber hinaus bieten wir Dir durch regelmäßige Schulungen die Möglichkeiten zur beruflichen und persönlichen Weiterentwicklung.
  • ARBEITSZEITEN. Bei uns hast Du flexible Arbeitszeiten und arbeitsfreie Wochenenden.
  • KONDITIONEN. Dich erwarten 28 Tage Urlaub, ein faires Gehalt sowie ein leistungsgerechtes Bonussystem.
  • SPASS. Du wirst Teil eines bunt gemischten Teams, in dem Vielfalt, Humor und gegenseitige Unterstützung von besonderer Bedeutung sind. Außerdem kannst Du Dich auf legendäre Teamevents freuen.
  • GESUNDHEIT. Du kannst Dich auf hervorragende Bedingungen für eine ausgewogene Work-Life-Balance freuen. Du kannst Dich in unserem Fitness-Raum fit halten und zusätzlich bieten wir Dir ein gefördertes Sport-Gesundheitsprogramm an. Außerdem stehen frisches Obst und Gemüse sowie freie Getränke zur freien Verfügung


expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

  • Du suchst eine spannende Herausforderung und abwechslungsreiche Aufgaben?
    Dann bist Du bei uns genau richtig!

    Als Kundenbetreuer (m/w/d), für den deutschsprachigen Raum, kümmerst Du Dich um alle Belange rund um Produktanfragen, Bestellungen, Rückgaben und Reklamationen. Dabei stehst Du unseren Kunden schriftlich und telefonisch mit Rat und Tat beiseite und kümmerst Dich von Anfang an qualitätsbewusst um die Abwicklung der Anliegen. Außerdem bringst Du Dich in unser Bewertungsmanagement ein und hilfst uns einen erstklassigen Kundenservice zu liefern!
FULL_TIME Customer Care

Sprachtalent für die Kundenbetreuung (m/w/d) Deutsch / Tschechisch | Jazykový talent pro zákaznický servis Německý jazyk / Český jazyk

Berlin

Köpenicker Str. 54 B 10179 DE
2020-02-12


  • BUDOUCNOST. Nabízíme ti stabilní zaměstnání v moderní, dynamicky se rozvíjející globální firmě.
  • ROZVOJ. Věnujeme dostatek času intenzivnímu zaškolení a následně se můžeš díky získaným expertním znalostem aktivně podílet na našem úspěchu.
  • VZDĚLÁVÁNÍ. Můžeš využít našich jazykových kurzů němčiny a angličtiny zdarma i dalších kurzů a školení ke zvýšení své kvalifikace nebo osobnímu rozvoji.
  • FLEXIBILNÍ PRACOVNÍ DOBA. Nabízíme flexibilní pracovní dobu a volné víkendy.
  • SKVĚLÉ BONUSY. Můžeš očekávat 28 dní dovolené, férové finanční ohodnocení a spravedlivý systém odměn.
  • PŘÁTELSKÁ ATMOSFÉRA. Budeš součástí mezinárodního týmu, který si zakládá na rozmanitosti, humoru a vzájemné podpoře. Navíc se můžeš těšit na legendární firemní akce.
  • ZDRAVÍ. Velmi důležitá je pro nás zdravá work-life balance. Proto ti dáme možnost cvičit v posilovně přímo v prostorách naší společnosti a také nabízíme částečně hrazené členství ve vybraných fitness studiích. Samozřejmostí je čerstvé ovoce, zelenina a nápoje zdarma.


  • ZUKUNFT. Wir geben Dir eine langfristige Perspektive in einem modernen, sich dynamisch entwickelnden, globalen Unternehmen.
  • ENTWICKLUNG. Wir nehmen uns Zeit für eine intensive Einarbeitung und anschließend kannst Du mit Deinem Expertenwissen aktiv unsere Erfolgsstrategie mitgestalten.
  • WEITERBILDUNG. Du kannst unsere internen Sprachkurse für Deutsch und Englisch frei nutzen und darüber hinaus bieten wir Dir durch regelmäßige Schulungen die Möglichkeiten zur beruflichen und persönlichen Weiterentwicklung.
  • ARBEITSZEITEN. Bei uns hast Du flexible Arbeitszeiten und arbeitsfreie Wochenenden.
  • KONDITIONEN. Dich erwarten 28 Tage Urlaub, ein faires Gehalt sowie ein leistungsgerechtes Bonussystem.
  • SPASS. Du wirst Teil eines bunt gemischten Teams, in dem Vielfalt, Humor und gegenseitige Unterstützung von besonderer Bedeutung sind. Außerdem kannst Du Dich auf legendäre Teamevents freuen.
  • GESUNDHEIT. Du kannst Dich auf hervorragende Bedingungen für eine ausgewogene Work-Life-Balance freuen. Du kannst Dich in unserem Fitness-Raum fit halten und zusätzlich bieten wir Dir ein gefördertes Sport-Gesundheitsprogramm an. Außerdem stehen frisches Obst und Gemüse sowie freie Getränke zur freien Verfügung


Jako pracovník zákaznického servisu budeš mít na starosti vytváření objednávek, vyřizování reklamací a zodpovídání všech dotazů k produktům od českých a německých zákazníků.
Od začátku budeš řešit písemné a telefonické požadavky našich zákazníků a díky svému smyslu pro kvalitu nám pomůžeš poskytovat prvotřídní zákaznický servis.


Als Kundenbetreuer/in kümmerst Du Dich um Bestellungen, Rückgaben und Reklamationen sowie um alle Belange rund um Produktanfragen aus Tschechien und dem deutschsprachigen Raum. Schriftlich und telefonisch kümmerst Du Dich von Anfang an qualitätsbewusst um die Abwicklung der Kundenanliegen und hilfst uns einen erstklassigen Kundenservice zu liefern!


  • MÁŠ ZKUŠENOSTI V OBORU. Máš zkušenosti s poskytováním zákaznického servisu, nebo chceš odstartovat kariéru po ukončení vzdělání obchodního směru.
  • ROZUMÍŠ ZÁKAZNÍKŮM. V každé situaci vždy najdeš správná slova a víš, co dělat, aby byli zákazníci spokojení.
  • MÁŠ JAZYKOVÉ ZNALOSTI. Český a německý jazyk ovládáš plynule, v ideálním případě na úrovni rodilého mluvčího.
  • MÁŠ TÝMOVÉHO DUCHA. Máš otevřenou povahu a jsi týmový hráč, který se chce stát plnohodnotnou součástí naší expondo-rodiny!
  • CHCEŠ SE ROZVÍJET. Zajímáš se o technická zařízení a máš chuť seznámit se se širokým portfoliem našich produktů.


  • EXPERTISE. Du bringst bereits Erfahrung aus dem Bereich Customer Care mit oder möchtest nach Deiner kaufmännischen Ausbildung in das Berufsleben starten.
  • KUNDENVERSTEHER. Du findest immer die richtigen Worte und weißt wie man unsere Kunden glücklich macht. 
  • SPRACHE. Deutsch und Tschechisch beherrschst Du fließend oder optimaler Weise auf muttersprachlichem Niveau 
  • TEAMGEIST. Du bist aufgeschlossen, möchtest Dich engagiert in unser Team einbringen und ein Teil der expondo-Familie werden!
  • ENTWICKLUNG. Du magst technische Geräte und bist bereit Dich in unser breites Produktportfolio einzuarbeiten.


expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

    • BUDOUCNOST. Nabízíme ti stabilní zaměstnání v moderní, dynamicky se rozvíjející globální firmě.
    • ROZVOJ. Věnujeme dostatek času intenzivnímu zaškolení a následně se můžeš díky získaným expertním znalostem aktivně podílet na našem úspěchu.
    • VZDĚLÁVÁNÍ. Můžeš využít našich jazykových kurzů němčiny a angličtiny zdarma i dalších kurzů a školení ke zvýšení své kvalifikace nebo osobnímu rozvoji.
    • FLEXIBILNÍ PRACOVNÍ DOBA. Nabízíme flexibilní pracovní dobu a volné víkendy.
    • SKVĚLÉ BONUSY. Můžeš očekávat 28 dní dovolené, férové finanční ohodnocení a spravedlivý systém odměn.
    • PŘÁTELSKÁ ATMOSFÉRA. Budeš součástí mezinárodního týmu, který si zakládá na rozmanitosti, humoru a vzájemné podpoře. Navíc se můžeš těšit na legendární firemní akce.
    • ZDRAVÍ. Velmi důležitá je pro nás zdravá work-life balance. Proto ti dáme možnost cvičit v posilovně přímo v prostorách naší společnosti a také nabízíme částečně hrazené členství ve vybraných fitness studiích. Samozřejmostí je čerstvé ovoce, zelenina a nápoje zdarma.


    • ZUKUNFT. Wir geben Dir eine langfristige Perspektive in einem modernen, sich dynamisch entwickelnden, globalen Unternehmen.
    • ENTWICKLUNG. Wir nehmen uns Zeit für eine intensive Einarbeitung und anschließend kannst Du mit Deinem Expertenwissen aktiv unsere Erfolgsstrategie mitgestalten.
    • WEITERBILDUNG. Du kannst unsere internen Sprachkurse für Deutsch und Englisch frei nutzen und darüber hinaus bieten wir Dir durch regelmäßige Schulungen die Möglichkeiten zur beruflichen und persönlichen Weiterentwicklung.
    • ARBEITSZEITEN. Bei uns hast Du flexible Arbeitszeiten und arbeitsfreie Wochenenden.
    • KONDITIONEN. Dich erwarten 28 Tage Urlaub, ein faires Gehalt sowie ein leistungsgerechtes Bonussystem.
    • SPASS. Du wirst Teil eines bunt gemischten Teams, in dem Vielfalt, Humor und gegenseitige Unterstützung von besonderer Bedeutung sind. Außerdem kannst Du Dich auf legendäre Teamevents freuen.
    • GESUNDHEIT. Du kannst Dich auf hervorragende Bedingungen für eine ausgewogene Work-Life-Balance freuen. Du kannst Dich in unserem Fitness-Raum fit halten und zusätzlich bieten wir Dir ein gefördertes Sport-Gesundheitsprogramm an. Außerdem stehen frisches Obst und Gemüse sowie freie Getränke zur freien Verfügung
FULL_TIME Customer Care

Sprachtalent für die Kundenbetreuung (m/w/d)

Berlin

Köpenicker Str. 54 B 10179 DE
2020-02-20


  • ZUKUNFT. Wir geben Dir eine langfristige Perspektive in einem modernen, sich dynamisch entwickelnden, globalen Unternehmen.
  • ENTWICKLUNG. Wir nehmen uns Zeit für eine intensive Einarbeitung und anschließend kannst Du mit Deinem Expertenwissen aktiv unsere Erfolgsstrategie mitgestalten.
  • WEITERBILDUNG. Du kannst unsere internen Sprachkurse für Deutsch und Englisch frei nutzen und darüber hinaus bieten wir Dir durch regelmäßige Schulungen die Möglichkeiten zur beruflichen und persönlichen Weiterentwicklung.
  • ARBEITSZEITEN. Bei uns hast Du flexible Arbeitszeiten und arbeitsfreie Wochenenden.
  • KONDITIONEN. Dich erwarten 28 Tage Urlaub, ein faires Gehalt sowie ein leistungsgerechtes Bonussystem.
  • SPASS. Du wirst Teil eines bunt gemischten Teams, in dem Vielfalt, Humor und gegenseitige Unterstützung von besonderer Bedeutung sind. Außerdem kannst Du Dich auf legendäre Teamevents freuen.
  • GESUNDHEIT. Du kannst Dich auf hervorragende Bedingungen für eine ausgewogene Work-Life-Balance freuen. Du kannst Dich in unserem Fitness-Raum fit halten und zusätzlich bieten wir Dir ein gefördertes Sport-Gesundheitsprogramm an. Außerdem stehen frisches Obst und Gemüse sowie freie Getränke zur freien Verfügung


Als Kundenbetreuer/in kümmerst Du Dich um Bestellungen, Rückgaben und Reklamationen sowie um alle Belange rund um Produktanfragen. Schriftlich und telefonisch kümmerst Du Dich von Anfang an qualitätsbewusst um die Abwicklung der Kundenanliegen und hilfst uns einen erstklassigen Kundenservice zu liefern!


  • SPRACHE. Deutsch beherrschst Du fließend. Neben Deutsch bringst Du außerdem verhandlungssichere Kenntnisse in mindestens einer der folgenden Sprachen mit: Französisch, Italienisch, Spanisch, Polnisch, Ungarisch, Tschechisch, Norwegisch, Niederländisch, Schwedisch oder Dänisch
  • EXPERTISE. Du bringst bereits Erfahrung aus dem Bereich Customer Care mit oder möchtest nach Deiner kaufmännischen Ausbildung in das Berufsleben starten.
  • KUNDENVERSTEHER. Du findest immer die richtigen Worte und weißt wie man unsere Kunden glücklich macht.
  • TEAMGEIST. Du bist aufgeschlossen, möchtest Dich engagiert in unser Team einbringen und ein Teil der expondo-Familie werden!
  • ENTWICKLUNG. Du magst technische Geräte und bist bereit Dich in unser breites Produktportfolio einzuarbeiten.


expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

    • ZUKUNFT. Wir geben Dir eine langfristige Perspektive in einem modernen, sich dynamisch entwickelnden, globalen Unternehmen.
    • ENTWICKLUNG. Wir nehmen uns Zeit für eine intensive Einarbeitung und anschließend kannst Du mit Deinem Expertenwissen aktiv unsere Erfolgsstrategie mitgestalten.
    • WEITERBILDUNG. Du kannst unsere internen Sprachkurse für Deutsch und Englisch frei nutzen und darüber hinaus bieten wir Dir durch regelmäßige Schulungen die Möglichkeiten zur beruflichen und persönlichen Weiterentwicklung.
    • ARBEITSZEITEN. Bei uns hast Du flexible Arbeitszeiten und arbeitsfreie Wochenenden.
    • KONDITIONEN. Dich erwarten 28 Tage Urlaub, ein faires Gehalt sowie ein leistungsgerechtes Bonussystem.
    • SPASS. Du wirst Teil eines bunt gemischten Teams, in dem Vielfalt, Humor und gegenseitige Unterstützung von besonderer Bedeutung sind. Außerdem kannst Du Dich auf legendäre Teamevents freuen.
    • GESUNDHEIT. Du kannst Dich auf hervorragende Bedingungen für eine ausgewogene Work-Life-Balance freuen. Du kannst Dich in unserem Fitness-Raum fit halten und zusätzlich bieten wir Dir ein gefördertes Sport-Gesundheitsprogramm an. Außerdem stehen frisches Obst und Gemüse sowie freie Getränke zur freien Verfügung
FULL_TIME Customer Care