Wir freuen uns auf dich

Wir sind ständig auf der Suche nach neuen Talenten, die Ihre positive Energie an den
Arbeitsplatz bringen und zusammen mit ihrem Team großartige Ergebnisse erzielen.

Finance

Home Office

Köpenicker Str. 54 B 10179 DE
2021-10-18


Als Inhouse Consultant Financial Systems (m/w/d) bist Du dafür verantwortlich neue Technologien im Rahmen der Digitalisierung einzusetzen und leitest damit dauerhaft die Projekte zur Verbesserung von Kernprozessen. In Zusammenarbeit mit externen Entwicklungspartnern bringst Du unsere Software Tools auf die nächste Entwicklungsstufe. Du leitest vielseitige IT- und Organisationsprojekte im Bereich Finanzen und bist dabei für unsere Standorte im In- und Ausland zuständig.

Du übernimmst im Wesentlichen folgende Aufgaben:

  • Eigenverantwortliche Planung, Steuerung und Nachbereitung von IT-Projekten unterschiedlicher Größe und Komplexität
  • Projektleitung für die Einführung einer neuen konzernweit vereinheitlichten ERP Lösung (voraussichtlich Oracle)
  • Analyse, Konzeptionierung und Umsetzung der Optimierung von Prozessen
  • Planung und Durchführung von Workshops und Schulungen 
  • Unterstützung von unterschiedlichen Stakeholdern beim Produktivstart von implementierten Lösungen


  • Erfolgreich abgeschlossenes betriebswirtschaftliches (Fach-) Hochschulstudium oder eine vergleichbare Ausbildung
  • Mindestens 4 Jahre Berufserfahrung in einer Unternehmensberatung oder einem Dienstleitungsunternehmen 
  • Projektleitungserfahrung bei der Einführung und Weiterentwicklung von Finance-Tools oder bei der Digitalisierung von Geschäftsprozessen auf Basis von Individual-Software
  • Gute Kenntnisse und Erfahrungen in der Implementierung von Oracle wären von Vorteil
  • Ausgeprägte Analysefähigkeit und sehr gutes technisches Know-How
  • Kommunikationsstärke, Teamfähigkeit, ein sicheres Auftreten und eine hohe Sozialkompetenz
  • Eine proaktive, selbständige und konzeptionelle Arbeitsweise sowie Flexibilität
  • Hohe Einsatzbereitschaft mit einer GET-IT-DONE-Mentalität


  • ZUKUNFT. Wir bieten Dir eine langfristige Perspektive in einem modernen, sich dynamisch entwickelnden, globalen Unternehmen. Wir investieren ausreichend Zeit in Dein Onboarding, damit Du unsere Erfolgsstrategie mit Deinem Know-how aktiv mitgestalten kannst.
  • ENTWICKLUNG. Du kannst unsere internen Sprachkurse frei nutzen und darüber hinaus bieten wir Dir die Möglichkeit zur fachlichen und persönlichen Weiterentwicklung durch regelmäßige Trainings. Wir bieten Dir einen gesponserten Udemy for Business Account inklusive der Möglichkeit, Zertifikate zu erwerben.
  • KONDITIONEN. Bei uns hast Du flexible Arbeitszeiten und arbeitsfreie Wochenenden. Es erwarten Dich 28 Tage Urlaub, ein faires Gehalt und ein attraktives Bonussystem.
  • FLAIR. Wir haben kein Großraumbüro, sondern kleinere persönliche Büros. Während der Pandemie gilt das Motto "safety first". Deshalb arbeiten wir derzeit im Home Office und halten die Abstände ein.
  • SPASS. Sei Teil einer bunten Kultur, bestehend aus Diversität, Humor, Teamgeist, Lernbereitschaft und einem familiären Miteinander, wo man sich immer gegenseitig unterstützt.
  • GESUNDHEIT. Es erwarten Dich hervorragende Bedingungen im Hinblick auf eine gute Work-Life-Balance. In unserem Büro-Fitnessraum kannst Du Dich fit halten, außerdem bieten wir Dir ein bezuschusstes Sport-Gesundheits-Programm. Frisches Obst und Gemüse sowie kostenlose Getränke stehen ebenfalls zur Verfügung.


expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

  • Als Inhouse Consultant Financial Systems (m/w/d) bist Du dafür verantwortlich neue Technologien im Rahmen der Digitalisierung einzusetzen und leitest damit dauerhaft die Projekte zur Verbesserung von Kernprozessen. In Zusammenarbeit mit externen Entwicklungspartnern bringst Du unsere Software Tools auf die nächste Entwicklungsstufe. Du leitest vielseitige IT- und Organisationsprojekte im Bereich Finanzen und bist dabei für unsere Standorte im In- und Ausland zuständig.

    Du übernimmst im Wesentlichen folgende Aufgaben:
    • Eigenverantwortliche Planung, Steuerung und Nachbereitung von IT-Projekten unterschiedlicher Größe und Komplexität
    • Projektleitung für die Einführung einer neuen konzernweit vereinheitlichten ERP Lösung (voraussichtlich Oracle)
    • Analyse, Konzeptionierung und Umsetzung der Optimierung von Prozessen
    • Planung und Durchführung von Workshops und Schulungen 
    • Unterstützung von unterschiedlichen Stakeholdern beim Produktivstart von implementierten Lösungen
FULL_TIME Finance

Home Office, Berlin

Köpenicker Str. 54 B 10179 DE
2021-10-18


As one of our operational Controller (m/f/d) of our small Controlling team, you are all together responsible, for collection, gathering, preparing and evaluating of our company data.
Your main tasks will be:

  • Financial controlling and analysis of our group of business entities
  • Taking part in the budgeting and forecasting process
  • Analysing the results through variance analyses
  • Preparation of monthly reports and business cases
  • Redesign and further develop of existing reporting and controlling tools
  • Being a first point of contact for financial performance issues within the area of responsibility
  • Direct communication with high-level stakeholders within the organisation


  • At least 1 year of practical work experience in the field of corporate controlling (preferably in an e-commerce company)
  • University degree (economics, accounting or business management)
  • Very good practical knowledge of MS Excel and Power Point
  • Well organised, confident, customer-focussed and self-motivated
  • Strong analytical skills and a deep attention to detail
  • A clear "get it done attitude" and the commitment to go the extra mile if needed
  • Willingness to take ownership and feel responsible for your tasks and projects
  • Strong communication skills in German and English


The DEVELOPMENT of each exponDOer is of the upmost importance to us:

  • You will be assigned to a buddy, who will support, advise and simply be there during there for you during the first 4 to 6 weeks of the onboarding.
  • Your opinion makes a difference, and you will help us to shape with us expondo’s future.
  • We provide free user accounts for both Udemy for Business and Babble to promote your constant development.

We offer all our employees the FREEDOM to work how it is best suited to their needs:
  • Whether it will be remote, from the office or a hybrid of both, we will support any decision made and provide the needed hardware to work in comfort.
  • If you decide to work at one our locations, all the recommended protective measures are in place for a safe working environment. 
  • We provide flexible working hours, work-free weekends, and there are no nightshifts.

In our CULTURE we respect our employees’ needs and care for each other:
  • We care about everyone’s physical and mental health, and that is why we provide the best possible conditions for a sustainable work-life balance.
  • We also grant expondo sponsored psychological support for all our employees around the clock.
  • You will be a part of a diverse team in which good humour, mutual support and respect are highly valued.


expondo Polska sp. z o.o. sp. k. https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

  • As one of our operational Controller (m/f/d) of our small Controlling team, you are all together responsible, for collection, gathering, preparing and evaluating of our company data.
    Your main tasks will be:

    • Financial controlling and analysis of our group of business entities
    • Taking part in the budgeting and forecasting process
    • Analysing the results through variance analyses
    • Preparation of monthly reports and business cases
    • Redesign and further develop of existing reporting and controlling tools
    • Being a first point of contact for financial performance issues within the area of responsibility
    • Direct communication with high-level stakeholders within the organisation
FULL_TIME Finance

Customer Care

Berlin

Köpenicker Str. 54 B 10179 DE
2021-10-18


As our Director of Customer Care you are responsible for a team of 40+ team members and quickly get up to speed with the challenges and opportunities facing our business. You are empowered to build the system and team that manages our customer relationships. You will develop and own all customer support metrics and be tasked with building a global, customer centric team. Success for our customers means allowing them to focus on running their own business and relying on expondo to be their trusted partner.

You already managed large, distributed Customer Care teams and have driven large scale customer support improvements and projects at companies that have materially impacted KPI’s. You are experienced in hiring and motivating team members remotely and are a pro at spotting talent and delegating appropriately.

Most importantly, you are passionate about creating a perfect customer experience and are able to advocate for customers in a way that creates the biggest impact on how we do things.

  • Architect and craft the vision for expondo’s customer care team, including systems selection, process creation, and team structure
  • Cross-funtional collaboration to define success metrics for the team and ensuring our team delivers in alignment with the company’s strategic goals and initiatives
  • Own our global roadmap, ensuring the team sets and exceeds strategic, achievable goals each quarter, year, and beyond
  • Manage the impact on customer satisfaction and retention, and work with the team to test and evaluate strategies for improving customer experience
  • Bring data driven insights to the executive team that advocate for improvements or changes to our marketing, sales, and operations that will allow us to deliver excellence
  • Ensure our team is growing in line with our customer base and hiring, tooling and process needs are aligned with the skills and knowledge required to support 


  • 5+ years of experience managing large, remote teams providing support and guidance to customers
  • A proven track record of hiring, leading, mentoring and training support professionals
  • Experience defining requirements and selecting customer support ticketing systems (experience with Zendesk is a plus)
  • Experience in the design of appropriate support SLAs and success in establishing appropriate processes for the team to consistently achieve and exceed against those SLAs
  • Demonstrated experience in developing frameworks, processes, and architectures for customer support software that leads to incredible customer outcomes and internal efficiency
  • Experience leading in an uncomfortably high growth, constantly changing environment
  • A love of data. Deep down you always look for data and metrics to lead your thinking and decision making to impact both your team and the company’s success
  • Excellent written and verbal communication skills, able to work cross functionally and deliver clear and concise presentations, and above all are open, honest, and transparent in your communications


  • FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company. We invest sufficient time in your onboarding so that you can actively shape our success strategy with your expertise.
  • CONTINUED LEARNING. You can use our internal language courses freely and in addition we offer you the possibilities for professional and personal development through regular training seminars.We offer you a sponsored Udemy for Business account including the possibility of achieving certificates.
  • CONDITIONS. With us you have flexible working hours and non-working weekends. You can expect 28 days of vacation, a fair salary and an attractive bonus system.
  • FLAIR. We do not have an open space office but smaller personal offices. During the pandemic, the motto is "safety first". Therefore, we are currently working remotely and keeping our distances.
  • FUN. Be a part of a colourful culture consisting of diversity, humour, team spirit, willingness to learn and a family-like network that always supports each other.
  • HEALTH. You can look forward to excellent conditions with regard to a good work-life balance. You can keep fit in our office fitness room and in addition we offer you a subsidised sports health programme. Fresh fruits and vegetables as well as free drinks are also available.


expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

  • As our Director of Customer Care you are responsible for a team of 40+ team members and quickly get up to speed with the challenges and opportunities facing our business. You are empowered to build the system and team that manages our customer relationships. You will develop and own all customer support metrics and be tasked with building a global, customer centric team. Success for our customers means allowing them to focus on running their own business and relying on expondo to be their trusted partner.

    You already managed large, distributed Customer Care teams and have driven large scale customer support improvements and projects at companies that have materially impacted KPI’s. You are experienced in hiring and motivating team members remotely and are a pro at spotting talent and delegating appropriately.

    Most importantly, you are passionate about creating a perfect customer experience and are able to advocate for customers in a way that creates the biggest impact on how we do things.

    • Architect and craft the vision for expondo’s customer care team, including systems selection, process creation, and team structure
    • Cross-funtional collaboration to define success metrics for the team and ensuring our team delivers in alignment with the company’s strategic goals and initiatives
    • Own our global roadmap, ensuring the team sets and exceeds strategic, achievable goals each quarter, year, and beyond
    • Manage the impact on customer satisfaction and retention, and work with the team to test and evaluate strategies for improving customer experience
    • Bring data driven insights to the executive team that advocate for improvements or changes to our marketing, sales, and operations that will allow us to deliver excellence
    • Ensure our team is growing in line with our customer base and hiring, tooling and process needs are aligned with the skills and knowledge required to support 
FULL_TIME Customer Care

Berlin

Köpenicker Str. 54 B 10179 DE
2021-10-14


Du suchst eine spannende Herausforderung und abwechslungsreiche Aufgaben?
Dann bist Du bei uns genau richtig!


Als Kundenbetreuer/in, für die französisch-sprechende europäische Region, kümmerst Du Dich um alle Belange rund um Produktanfragen, Bestellungen, Rückgaben und Reklamationen. Dabei stehst Du unseren Kunden schriftlich und telefonisch mit Rat und Tat beiseite und kümmerst Dich von Anfang an qualitätsbewusst um die Abwicklung der Anliegen. Außerdem bringst Du Dich in unser Bewertungsmanagement ein und hilfst uns einen erstklassigen Kundenservice zu liefern!


  • EXPERTISE. Du bringst bereits Erfahrung aus dem Bereich Customer Care mit oder möchtest nach Deiner kaufmännischen Ausbildung in das Berufsleben starten.
  • KUNDENVERSTEHER. Du findest immer die richtigen Worte und weißt wie man unsere Kunden zu Fans macht.
  • SPRACHEN. Dein Französisch ist fließend oder auf muttersprachlichem Niveau und Dein Englisch ist sehr gut. Idealerweise beherrschst Du auch noch weitere Sprachen.
  • TEAMGEIST. Du bist aufgeschlossen und möchtest Dich engagiert in unser Team einbringen und ein Teil der expondo-Familie werden!
  • ENTWICKLUNG. Du magst technische Geräte und bist bereit Dich in unser breites Produktportfolio einzuarbeiten.


  • ZUKUNFT. Wir geben Dir eine langfristige Perspektive in einem modernen, sich dynamisch entwickelnden, globalen Unternehmen.
  • ENTWICKLUNG. Du kannst kostenlos Sprachkurse nutzen und zusätzlich bieten wir Dir die Möglichkeit zur fachlichen und persönlichen Weiterentwicklung durch regelmäßige Trainingsseminare. Wir bieten Dir einen gesponserten Udemy for Business Account inklusive der Möglichkeit, Zertifikate zu erlangen.
  • KONDITIONEN. Bei uns hast Du flexible Arbeitszeiten und arbeitsfreie Wochenenden. Dich erwarten 28 Tage Urlaub, ein faires Gehalt sowie ein leistungsgerechtes Bonussystem.
  • FLAIR. Wir haben kein Großraumbüro, sondern kleinere persönliche Büros. Während der Pandemie gilt das Motto "safety first". Deshalb arbeiten wir derzeit im Home Office und halten Abstand.
  • SPASS. Du wirst Teil eines bunt gemischten Teams, in dem Vielfalt, Humor und gegenseitige Unterstützung von besonderer Bedeutung sind. Außerdem kannst Du Dich auf legendäre Teamevents freuen.
  • GESUNDHEIT. Du kannst Dich auf hervorragende Bedingungen für eine ausgewogene Work-Life-Balance freuen. Du kannst Dich in unserem Fitness-Raum fit halten und zusätzlich bieten wir Dir ein gefördertes Sport-Gesundheitsprogramm an. Außerdem stehen frisches Obst und Gemüse sowie freie Getränke zur freien Verfügung


expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

  • Du suchst eine spannende Herausforderung und abwechslungsreiche Aufgaben?
    Dann bist Du bei uns genau richtig!


    Als Kundenbetreuer/in, für die französisch-sprechende europäische Region, kümmerst Du Dich um alle Belange rund um Produktanfragen, Bestellungen, Rückgaben und Reklamationen. Dabei stehst Du unseren Kunden schriftlich und telefonisch mit Rat und Tat beiseite und kümmerst Dich von Anfang an qualitätsbewusst um die Abwicklung der Anliegen. Außerdem bringst Du Dich in unser Bewertungsmanagement ein und hilfst uns einen erstklassigen Kundenservice zu liefern!
FULL_TIME Customer Care

Berlin

Köpenicker Str. 54 B 10179 DE
2021-10-08


As our Partner Manager in the Customer Care department, you will be the first point of contact to our customer care outsourcing partner. We have about 50 external employees working for us at the moment via an external partner. You will ensure that the cooperation between expondo and our external partner runs properly and that our expondo business is constantly growing.

  • Improving the partner engagement and satisfaction with expondo
  • Developing an account plan and coverage strategy for all our partner
  • Building out a loyalty program for our partner
  • Participating in, and when needed speaking, at key partner events
  • Influencing internal expondo teams to provide the best possible partner experience
  • Use analytical factors to provide the direction
  • Negotiation of commercial agreements with potential new partners
  • Setting and managing budgets for marketing, support and staffing


  • You previously made experiences as a people manager and budget owner
  • You gained relevant experience in B2B partner management, account management or business development
  • You have a solid understanding of e-commerce and online marketplaces in EU
  • You own the ability to connect with and influence internal and external customers
  • You master outstanding planning, time management and organizational skills
  • You are savvy at prioritizing product initiatives, internally and externally
  • You are comfortable giving presentations to internal and external audiences
  • You can use German and English fluently in a business environment


  • FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company. We invest sufficient time in your onboarding so that you can actively shape our success strategy with your expertise.
  • CONTINUED LEARNING. You can use our internal language courses freely and in addition we offer you the possibilities for professional and personal development through regular training seminars.We offer you a sponsored Udemy for Business account including the possibility of achieving certificates.
  • CONDITIONS. With us you have flexible working hours and non-working weekends. You can expect 28 days of vacation, a fair salary and an attractive bonus system.
  • FLAIR. We do not have an open space office but smaller personal offices. During the pandemic, the motto is "safety first". Therefore, we are currently working remotely and keeping our distances.
  • FUN. Be a part of a colourful culture consisting of diversity, humour, team spirit, willingness to learn and a family-like network that always supports each other.
  • HEALTH. You can look forward to excellent conditions with regard to a good work-life balance. You can keep fit in our office fitness room and in addition we offer you a subsidised sports health programme. Fresh fruits and vegetables as well as free drinks are also available.


expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

  • As our Partner Manager in the Customer Care department, you will be the first point of contact to our customer care outsourcing partner. We have about 50 external employees working for us at the moment via an external partner. You will ensure that the cooperation between expondo and our external partner runs properly and that our expondo business is constantly growing.

    • Improving the partner engagement and satisfaction with expondo
    • Developing an account plan and coverage strategy for all our partner
    • Building out a loyalty program for our partner
    • Participating in, and when needed speaking, at key partner events
    • Influencing internal expondo teams to provide the best possible partner experience
    • Use analytical factors to provide the direction
    • Negotiation of commercial agreements with potential new partners
    • Setting and managing budgets for marketing, support and staffing
FULL_TIME Customer Care

Berlin

Köpenicker Str. 54 B 10179 DE
2021-10-15


Du suchst eine spannende Herausforderung und abwechslungsreiche Aufgaben?
Dann bist Du bei uns genau richtig!


Als Kundenbetreuer/in, für die schwedisch-sprechende europäische Region, kümmerst Du Dich um alle Belange rund um Produktanfragen, Bestellungen, Rückgaben und Reklamationen. Dabei stehst Du unseren Kunden schriftlich und telefonisch mit Rat und Tat beiseite und kümmerst Dich von Anfang an qualitätsbewusst um die Abwicklung der Anliegen. Außerdem bringst Du Dich in unser Bewertungsmanagement ein und hilfst uns einen erstklassigen Kundenservice zu liefern!


  • EXPERTISE. Du bringst bereits Erfahrung aus dem Bereich Customer Care mit oder möchtest nach Deiner kaufmännischen Ausbildung in das Berufsleben starten.
  • KUNDENVERSTEHER. Du findest immer die richtigen Worte und weißt wie man unsere Kunden zu Fans macht.
  • SPRACHEN. Dein Schwedisch ist fließend oder auf muttersprachlichem Niveau und Dein Englisch ist sehr gut. Idealerweise beherrschst Du auch noch weitere Sprachen.
  • TEAMGEIST. Du bist aufgeschlossen und möchtest Dich engagiert in unser Team einbringen und ein Teil der expondo-Familie werden!
  • ENTWICKLUNG. Du magst technische Geräte und bist bereit Dich in unser breites Produktportfolio einzuarbeiten.


  • ZUKUNFT. Wir geben Dir eine langfristige Perspektive in einem modernen, sich dynamisch entwickelnden, globalen Unternehmen.
  • ENTWICKLUNG. Du kannst kostenlos Sprachkurse nutzen und zusätzlich bieten wir Dir die Möglichkeit zur fachlichen und persönlichen Weiterentwicklung durch regelmäßige Trainingsseminare. Wir bieten Dir einen gesponserten Udemy for Business Account inklusive der Möglichkeit, Zertifikate zu erlangen.
  • KONDITIONEN. Bei uns hast Du flexible Arbeitszeiten und arbeitsfreie Wochenenden. Dich erwarten 28 Tage Urlaub, ein faires Gehalt sowie ein leistungsgerechtes Bonussystem.
  • FLAIR. Wir haben kein Großraumbüro, sondern kleinere persönliche Büros. Während der Pandemie gilt das Motto "safety first". Deshalb arbeiten wir derzeit im Home Office und halten Abstand.
  • SPASS. Du wirst Teil eines bunt gemischten Teams, in dem Vielfalt, Humor und gegenseitige Unterstützung von besonderer Bedeutung sind. Außerdem kannst Du Dich auf legendäre Teamevents freuen.
  • GESUNDHEIT. Du kannst Dich auf hervorragende Bedingungen für eine ausgewogene Work-Life-Balance freuen. Du kannst Dich in unserem Fitness-Raum fit halten und zusätzlich bieten wir Dir ein gefördertes Sport-Gesundheitsprogramm an. Außerdem stehen frisches Obst und Gemüse sowie freie Getränke zur freien Verfügung


expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

  • Du suchst eine spannende Herausforderung und abwechslungsreiche Aufgaben?
    Dann bist Du bei uns genau richtig!


    Als Kundenbetreuer/in, für die schwedisch-sprechende europäische Region, kümmerst Du Dich um alle Belange rund um Produktanfragen, Bestellungen, Rückgaben und Reklamationen. Dabei stehst Du unseren Kunden schriftlich und telefonisch mit Rat und Tat beiseite und kümmerst Dich von Anfang an qualitätsbewusst um die Abwicklung der Anliegen. Außerdem bringst Du Dich in unser Bewertungsmanagement ein und hilfst uns einen erstklassigen Kundenservice zu liefern!
FULL_TIME Customer Care

Digital Product & Innovation

Home Office

Köpenicker Str. 54 B 10179 DE
2021-10-14


You will work closely with the Head of CX, Marleen Wedler, within the area of digital product innovation. You will do research, prepare analyses, and create reports to identify drivers and trending topics. You will additionally support and take over responsibility of a variety of exciting CX projects and will get to use tools which are at the forefront of the e-commerce sector. We empower our customer experience team to drive innovation and solve customer problems – in ways that our customers will appreciate and love. Our CX team is a cross-functional department working in collaboration with and impacting the whole organization.

What is your role in it?
You are responsible for maintaining our customers’ happiness and joining a customer-centric culture, driven by creative problem-solving with a spirit of collaboration, empathy, and curiosity

  • CREATE solutions, implement changes, adopt trends, and manage customer experience-orientated projects
  • DEVELOP the customer experience across the entire journey, with a strong emphasis on the voice-of-the-customer to gauge the customer’s overall satisfaction with our products and services
  • ASSESS
    what drives an effortless customer experience by analysing opportunities and friction points as well as doing research and driving changes required to create thoughtful experiences for every customer and increase satisfaction
  • ACT as an internal CX ambassador – share customer insights and analytics to strengthen the customer-first obsession mindset within the entire organization


Do you have a customer-first obsession and a heart that beats for the best customer service? Then this position could be the perfect fit for you! Your experience should match the following:

  • You have already gained professional experience in a similar role (for example CX manager, UX/UI researcher, analyst), preferably within a B2B e-commerce environment
  • You are a visionary with the ability to put yourself into the shoes of a customer and who enjoys digitalisation
  • You have a proven ability to gather customer journey insights, prioritise them, and propose the most valuable ones to the departments that can make them happen
  • Your work style is characterised by your analytical and conceptual thinking skills and you communicate confidently with other teams, stakeholders, and customers
  • You have strong written & verbal command of the English language
  • You are located in a European country and are open to working fully remotely

DIVERSE PERSPECTIVES
We celebrate diversity! We have a diverse base of customers and to find innovative solutions for them, we need to have a diverse team. As such, we explicitly seek people that bring diverse life experiences, diverse educational backgrounds, diverse cultures, and diverse work experiences. Please be prepared to share with us how your perspective will bring something unique and valuable to our customers.


  • FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
  • DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
  • EDUCATION. You can freely use our internal language courses for German and English and, in addition, we offer you opportunities for professional and personal development through regular training courses.
  • WORKING TIMES. With us you have flexible working hours and work-free weekends.
  • CONDITIONS. You can expect a fair salary and a performance-related bonus system.
  • FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
  • HEALTH. You can look forward to excellent conditions for a quite good work-life balance. You can keep fit in our fitness room and we also offer you a sponsored sports health programme. Fresh fruit and vegetables as well as free drinks are also available.


expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

  • You will work closely with the Head of CX, Marleen Wedler, within the area of digital product innovation. You will do research, prepare analyses, and create reports to identify drivers and trending topics. You will additionally support and take over responsibility of a variety of exciting CX projects and will get to use tools which are at the forefront of the e-commerce sector. We empower our customer experience team to drive innovation and solve customer problems – in ways that our customers will appreciate and love. Our CX team is a cross-functional department working in collaboration with and impacting the whole organization.

    What is your role in it?
    You are responsible for maintaining our customers’ happiness and joining a customer-centric culture, driven by creative problem-solving with a spirit of collaboration, empathy, and curiosity
    • CREATE solutions, implement changes, adopt trends, and manage customer experience-orientated projects
    • DEVELOP the customer experience across the entire journey, with a strong emphasis on the voice-of-the-customer to gauge the customer’s overall satisfaction with our products and services
    • ASSESS
      what drives an effortless customer experience by analysing opportunities and friction points as well as doing research and driving changes required to create thoughtful experiences for every customer and increase satisfaction
    • ACT as an internal CX ambassador – share customer insights and analytics to strengthen the customer-first obsession mindset within the entire organization
FULL_TIME Digital Product & Innovation

Warschau, Zielona Góra, Home Office, Berlin

Köpenicker Str. 54 B 10179 DE
2021-10-14


As the Process Excellence Manager for the Product Lifecycle Excellence team, you will be implementing, optimizing and driving change for and with users on processes and internal tools. Reporting to the Head of Digital Product & Innovation, you will strive for best-in-class improvements.

We empower our product lifecycle teams to solve hard problems – customer problems and business problems – in ways that our customers love, yet work for our business.
Our product lifecycle processes are driven by the following teams:
- Product development
- Product sourcing
- Content management
- Translation management
- Category management


YOUR RESPONSIBILITIES

  • Documenting and analyzing existing processes, deriving improvements
  • Forecasting expected results of process changes, analyzing implemented changes and making adjustments
  • Running process improvement projects, managing root cause analyses together with subject matter experts and identifying end-to-end process gaps
  • Providing high-quality insights based on data, deriving conclusions and facilitating decision making with stakeholders
  • Being a single point of contact for other departments with regards to Product Implementation processes and actively cooperating with them in order to prioritize and implement new processes or improvements
  • Preparing, executing, moderating and post-processing of different process workshops which are necessary to ensure the feasibility of the proposed processes with stakeholders
  • Training and mentoring your team & colleagues in innovative and engaging enablement initiatives, establishing standards and methods to measure and improve processes


  • At least 3 years of digital process management experience (online retail/e-commerce background more than welcomed)
  • Completed a graduate degree; ability to learn quickly
  • Practical knowledge of project management and negotiations with stakeholders
  • Experience in leading people
  • Excellent statistical & analytical skills, mastering complex structures including large sets of data
  • Comprehensive knowledge of at least one process management methodology and familiarity with best-in-class product lifecycle management technology
  • Experience in creating and delivering results for various audiences
  • Strong communication and interpersonal skills
  • Fluency in English
  • Experience and interest in continuous improvement
  • As a tech & data native individual, driving the outcome & data-oriented culture of your team and the stakeholders you collaborate with
  • Tech-Savvy skills and familiarity with tools like Power Automate, Zapier, AirTable, Bizagi, Miro or Mural


  • FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
  • DEVELOPMENT. We take the time for intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
  • EDUCATION. You can freely use our internal language courses and, in addition, we offer you opportunities for professional and personal development through regular training courses.
  • FLEXIBILITY. With us, you can work fully remotely or use one of our modern offices. Your work-life balance matters for us. Your working hours will be flexible.
  • SUPPORT AND FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. We focus on direct contact - we all speak by name, regardless of the position.
  • POSSIBILITY TO MAKE A CHANGE. You will have the opportunities to heavily impact the project by proposing new solutions and implementing your own ideas quickly.


expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

  • As the Process Excellence Manager for the Product Lifecycle Excellence team, you will be implementing, optimizing and driving change for and with users on processes and internal tools. Reporting to the Head of Digital Product & Innovation, you will strive for best-in-class improvements.

    We empower our product lifecycle teams to solve hard problems – customer problems and business problems – in ways that our customers love, yet work for our business.
    Our product lifecycle processes are driven by the following teams:
    - Product development
    - Product sourcing
    - Content management
    - Translation management
    - Category management


    YOUR RESPONSIBILITIES

    • Documenting and analyzing existing processes, deriving improvements
    • Forecasting expected results of process changes, analyzing implemented changes and making adjustments
    • Running process improvement projects, managing root cause analyses together with subject matter experts and identifying end-to-end process gaps
    • Providing high-quality insights based on data, deriving conclusions and facilitating decision making with stakeholders
    • Being a single point of contact for other departments with regards to Product Implementation processes and actively cooperating with them in order to prioritize and implement new processes or improvements
    • Preparing, executing, moderating and post-processing of different process workshops which are necessary to ensure the feasibility of the proposed processes with stakeholders
    • Training and mentoring your team & colleagues in innovative and engaging enablement initiatives, establishing standards and methods to measure and improve processes
FULL_TIME Digital Product & Innovation

IT

Warschau, Zielona Góra, Home Office, Berlin

Köpenicker Str. 54 B 10179 DE
2021-10-15


As Fronted Engineer in our Shop User Experience Team, you will have a real impact on the development of our ecommerce platforms and customers all over Europe. The role is meant to drive the change through our frontend stack to move it towards future.


YOUR RESPONSIBILITIES

  • Development and maintenance of the frontend side of our e-commerce platform; we emphasize ownership of software we build
  • Participating in the architecture design of the system
  • Reviewing and giving constructive feedback on others’ code
  • Learning new technologies, keeping abreast of existing technologies and helping to introduce them where appropriate
  • Supporting us to move our frontend towards future


  • Senior level approach - outcome oriented
  • Very good practical knowledge of JavaScript, HTML5 and CSS3
  • Strong development basis (data structures/design patterns/algorithms)
  • REST API based, asynchronous application development experience
  • Broad experience in frontend engineering using modern frameworks (preferably Vue.js)
  • Mobile-first approach
  • Experience with Gitflow workflow
  • Very good command of English in speaking and writing
  • Teamwork skills, proactivity, willingness to learn

Would be an asset
- Knowledge of pre-processors and bundlers (Sass/Less/Webpack)
- Familiarity with Atlassian ecosystem (Bitbucket/Jira/Confluence)
- Backend technologies experience (Node.js/PHP)
- TDD experience


  • FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
  • DEVELOPMENT. We take the time for intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
  • EDUCATION. You can freely use our internal language courses and, in addition, we offer you opportunities for professional and personal development through regular training courses.
  • FLEXIBILITY. With us, you can work fully remotely or use one of our modern offices. Your work-life balance matters for us. Your working hours will be flexible.
  • SUPPORT AND FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. We focus on direct contact - we all speak by name, regardless of the position.
  • POSSIBILITY TO MAKE A CHANGE. You will have the opportunities to heavily impact the project by proposing new solutions and implementing your own ideas quickly.


expondo Polska sp. z o.o. sp. k. https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

  • As Fronted Engineer in our Shop User Experience Team, you will have a real impact on the development of our ecommerce platforms and customers all over Europe. The role is meant to drive the change through our frontend stack to move it towards future.


    YOUR RESPONSIBILITIES

    • Development and maintenance of the frontend side of our e-commerce platform; we emphasize ownership of software we build
    • Participating in the architecture design of the system
    • Reviewing and giving constructive feedback on others’ code
    • Learning new technologies, keeping abreast of existing technologies and helping to introduce them where appropriate
    • Supporting us to move our frontend towards future
FULL_TIME IT

Warschau, Zielona Góra, Home Office, Berlin

Köpenicker Str. 54 B 10179 DE
2021-10-18



Your main goal as Backend Engineer in our Product Data Catalogue Management Team will be the development and maintenance of our systems that are responsible for the creation and distribution of product information & content across all our sales channels used by customers all over Europe.

YOUR RESPONSIBILITIES

  • Development and maintenance of our PIM platform based on Akeneo
  • Development of the systems supporting data product distribution across our technology landscape
  • Creating new (micro)services in PHP
  • Participation in the architecture design of the system
  • Reviewing and giving constructive feedback on others’ code
  • Learning new technologies, keeping abreast of existing technologies and helping to introduce them where appropriate
  • Supporting us to be more cloud-centric 


  • Having at least 2 years of experience as PHP Software Engineer
  • Knowing at least one of the PHP frameworks (Symfony required)
  • Having practical knowledge of object-oriented programming
  • Experiences with software architecture definition, REST APIs, unit testing
  • Working experience with automated integration tests and CI/CD approach
  • Experience with GIT & Atlassian tools
  • Knowledge of relational databases (MySQL)
  • A business-oriented approach towards software requirements and development
  • Very good command of English in speaking and writing

Would be an asset

- Good practical knowledge of JavaScript
- Hands-on experience in using Docker
- Understanding of Domain-Driven Design
- Experience with Azure (Terraform) and "monitoring first" approach
- Knowledge of NoSQL databases (Elasticsearch, MongoDB)


  • FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
  • DEVELOPMENT. We take the time for intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
  • EDUCATION. You can freely use our internal language courses and, in addition, we offer you opportunities for professional and personal development through regular training courses.
  • FLEXIBILITY. With us, you can work fully remotely or use one of our modern offices. Your work-life balance matters for us. Your working hours will be flexible.
  • SUPPORT AND FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. We focus on direct contact - we all speak by name, regardless of the position.
  • POSSIBILITY TO MAKE A CHANGE. You will have the opportunities to heavily impact the project by proposing new solutions and implementing your own ideas quickly.


expondo Polska sp. z o.o. sp. k. https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png


  • Your main goal as Backend Engineer in our Product Data Catalogue Management Team will be the development and maintenance of our systems that are responsible for the creation and distribution of product information & content across all our sales channels used by customers all over Europe.

    YOUR RESPONSIBILITIES

    • Development and maintenance of our PIM platform based on Akeneo
    • Development of the systems supporting data product distribution across our technology landscape
    • Creating new (micro)services in PHP
    • Participation in the architecture design of the system
    • Reviewing and giving constructive feedback on others’ code
    • Learning new technologies, keeping abreast of existing technologies and helping to introduce them where appropriate
    • Supporting us to be more cloud-centric 

FULL_TIME IT

Warschau, Zielona Góra, Home Office, Berlin

Köpenicker Str. 54 B 10179 DE
2021-10-14



As our Backend PHP Engineer in Shop Team, you will have a real impact on the development of our ecommerce platforms and customers all over Europe while moving it towards state of the art form with focus on our customer experience.

YOUR RESPONSIBILITIES

  • Development and maintenance of our shopping platform with a focus on outstanding User Experience
  • Creating new modules for the system in PHP
  • Participation in the architecture design of the system
  • Reviewing and giving constructive feedback on others’ code
  • Learning new technologies, keeping abreast of existing technologies and helping to introduce them where appropriate
  • Supporting us to move our backend towards future


  • Practical knowledge of object oriented programming and design patterns
  • Having at least 2 years of experience in PHP
  • Knowing one of the PHP frameworks (Symfony preferred)
  • Knowledge of relational databases (MySQL or PostgreSQL)
  • Having knowledge of HTML and CSS
  • Experiences with software architecture definition, REST APIs, unit testing
  • Very good command of English in speaking and writing

Would be an asset
- Developing shopping or eCommerce platforms’ experience
- Good practical knowledge of JavaScript (React or Vue)
- Experience with Shopware
- Practical knowledge of GIT & Atlassian tools
- Working experience with automated integration tests and CI/CD approach



  • FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
  • DEVELOPMENT. We take the time for intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
  • EDUCATION. You can freely use our internal language courses and, in addition, we offer you opportunities for professional and personal development through regular training courses.
  • FLEXIBILITY. With us, you can work fully remotely or use one of our modern offices. Your work-life balance matters for us. Your working hours will be flexible.
  • SUPPORT AND FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. We focus on direct contact - we all speak by name, regardless of the position.
  • POSSIBILITY TO MAKE A CHANGE. You will have the opportunities to heavily impact the project by proposing new solutions and implementing your own ideas quickly.


expondo Polska sp. z o.o. sp. k. https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png


  • As our Backend PHP Engineer in Shop Team, you will have a real impact on the development of our ecommerce platforms and customers all over Europe while moving it towards state of the art form with focus on our customer experience.

    YOUR RESPONSIBILITIES

    • Development and maintenance of our shopping platform with a focus on outstanding User Experience
    • Creating new modules for the system in PHP
    • Participation in the architecture design of the system
    • Reviewing and giving constructive feedback on others’ code
    • Learning new technologies, keeping abreast of existing technologies and helping to introduce them where appropriate
    • Supporting us to move our backend towards future

FULL_TIME IT

Warschau, Zielona Góra, Home Office, Berlin

Köpenicker Str. 54 B 10179 DE
2021-10-18



We are on our way to move our e-commerce platform from on-premise data centres to Microsoft Azure cloud. Currently, we are looking for a talented Engineer that helps us to build our platform infrastructure of the future and the automation to lift our agile development processes to the next level.

YOUR RESPONSIBILITIES

  • Designing, building, setting up and automating infrastructure with the mindset to enable others to work more efficiently to ensure expondo’s speed is not impacted
    with its growth
  • Working together with different engineering teams on how to build a reliable and fault-tolerant infrastructure and applications based on cloud-native design patterns
  • Building the monitoring infrastructure that ensures that our platform is 360 degrees monitored
  • Monitoring infrastructure and solving any issues or complications that arise, especially during peak traffic hours
  • Designing, maintaining and automating our Azure-based infrastructure
  • Being the owner of monitoring systems, making sure any new feature is monitored from the beginning
  • Maintaining and improving our CI/CD approach (for PHP applications)
  • Performance analysis, troubleshooting and remediation techniques implementation
  • Building scripts to automate operations


  • 3+ years work experience in one or more of the following fields: Software Engineering, DevOps/Automation incl. CI/CD, Designing reusable platforms, Web Infrastructure and Open Source
  • Highly developed software development skills in either PHP, Python or Java
  • Proficiency in cloud infrastructures, preferably Azure
  • Expertise in configuration management (e.g. Chef, Puppet, Saltstack, CFEngine or Ansible)
  • Proficiency in container platforms (e.g. Docker, Kubernetes), system administration (e.g. Linux, Windows), databases (MySQL, Redis) and messaging technologies (e.g. RabbitMQ)
  • English on min. B2 level is a must


  • FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
  • DEVELOPMENT. We take the time for intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
  • EDUCATION. You can freely use our internal language courses and, in addition, we offer you opportunities for professional and personal development through regular training courses.
  • FLEXIBILITY. With us, you can work fully remotely or use one of our modern offices. Your work-life balance matters for us. Your working hours will be flexible.
  • SUPPORT AND FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. We focus on direct contact - we all speak by name, regardless of the position.
  • POSSIBILITY TO MAKE A CHANGE. You will have the opportunities to heavily impact the project by proposing new solutions and implementing your own ideas quickly.


  • expondo Polska sp. z o.o. sp. k. https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png


    • We are on our way to move our e-commerce platform from on-premise data centres to Microsoft Azure cloud. Currently, we are looking for a talented Engineer that helps us to build our platform infrastructure of the future and the automation to lift our agile development processes to the next level.

      YOUR RESPONSIBILITIES

      • Designing, building, setting up and automating infrastructure with the mindset to enable others to work more efficiently to ensure expondo’s speed is not impacted
        with its growth
      • Working together with different engineering teams on how to build a reliable and fault-tolerant infrastructure and applications based on cloud-native design patterns
      • Building the monitoring infrastructure that ensures that our platform is 360 degrees monitored
      • Monitoring infrastructure and solving any issues or complications that arise, especially during peak traffic hours
      • Designing, maintaining and automating our Azure-based infrastructure
      • Being the owner of monitoring systems, making sure any new feature is monitored from the beginning
      • Maintaining and improving our CI/CD approach (for PHP applications)
      • Performance analysis, troubleshooting and remediation techniques implementation
      • Building scripts to automate operations
    FULL_TIME IT